New xnPOS F&B Kiosk Technology by Xn protel Unveiled at HITEC Dubai

New xnPOS F&B Kiosk Technology by Xn protel Unveiled at HITEC Dubai

Dubai (Unitd Arab Emirates) – November 14, 2017 (travelindex) – Global hospitality management software company Xn protel Systems today announced that it is showcasing its new xnPOS Kiosk technology, for the first time, at HITEC Dubai on the 14th – 15th November 2017. Xn protel Systems (ME) will demonstrate, at HITEC Dubai, how its new xnPOS Kiosk technology simplifies F&B ordering and payment processing. Designed to optimize F&B operations and reduce queuing/ordering cycles, the xnPOS Kiosk expands on the capabilities of Xn protel’s xnPOS enterprise product line. It has been developed by Xn protel Systems and is the first of several new product releases aimed at expanding the adoption of guest-facing, F&B ordering technology.

xnPOS Kiosk allows customers to use self-order touch kiosks to view the menu and place orders without having to join a queue at the cashier or service counter. It supports quick payment processing, using the customer’s preferred payment method. xnPOS Kiosk is fully integrated with the xnPOS enterprise system, so once an order is placed on the Kiosk it is immediately transmitted to the Kitchen Display System (KDS). When ready to collect, a notification is sent from the KDS to a Customer Tag screen marked ‘ready for collection’.

The efficiency and accuracy of F&B order-entry are directly linked to customer satisfaction, therefore xnPOS Kiosk has been designed to enhance a diverse range of F&B operations. It reduces queuing, controls the accuracy of order-entry, drives upselling and enhances operational productivity.

xnPOS Kiosk can be used with a variety of open, touch kiosk hardware. It also has a customer friendly touch-ordering user interface, which was developed and optimized by Xn protel’s in-house xnPOS software development team.

The xnPOS Kiosk was initially developed for a Singapore-based customer of Mediatech Marketing Pte Ltd, one of Xn protel Systems’ global resellers. To handle the full range of local payment modes required in Singapore, the xnPOS Kiosk was integrated with the NETS Payment Gateway module. This allows customers to make payment by NETS Debit, NETS Flash Pay and also use various credit card devices, including standard chip credit cards, payWave, Apple Pay and Android Pay.

Emmanuel Clave, VP GCC & India, Xn protel Systems comments: “The productivity value of kiosk technology has long been proven in the Quick Service Restaurant and Travel industries. By implementing xnPOS Kiosk the ROI can be measured in faster F&B preparation cycles and increased upselling.

Emmanuel continues, “xnPOS Kiosk provides hospitality outlets with a multi-lingual, specialized F&B Kiosk technology that solves queuing issues. Its customer-friendly ordering screens will begin to drive a broader adoption of kiosk technology into mainstream hotel/hospitality F&B operations, especially in retail F&B outlets, located in hotel lobbies and breakfast restaurants. xnPOS Kiosk will deliver strong business value by offering a customer-friendly touch-ordering process, which is fully integrated to the wider capabilities of our xnPOS enterprise system.”

About Xn protel Systems
Xn protel Systems is a global hospitality management software company specializing in property management, central reservations, point of sale and activity management solutions. Our business-critical, highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimize revenue generation, simplify service operations and enhance the quality of guest communications.

We are committed to:
Creating open systems. Working closely with our customers and partners we adopt industry standard protocols to break down traditional integration barriers. Creating truly open, flexible solutions that support guests’ growing appetite to be more in control of their stay.

Developing cloud-native products. Our newest technologies are born in the cloud. That means our customers benefit from the latest innovations, can take full advantage of mobile and achieve a lower cost of ownership.

Being easy to do business with. We understand the frustration that comes with unresponsive and inflexible suppliers. We’re not like that. And we don’t take our customers for granted. A customer-centric approach is in our DNA, from preparing quotations through to resolving support calls.

Our next generation, global solutions are backed by outstanding customer service and support. Our dedicated team of highly experienced hotel, hospitality and technology experts work hard to understand customers’ needs and the issues they face. Located across our extensive network of offices, our specialists provide the best advice, solutions and support to make sure customers meet the needs of local markets and achieve their business goals.

The Company was formed in the UK in 2002, as Xn Hotel Systems. It was then renamed in 2015 as Xn protel Systems when protel hotelsoftware became a shareholder.

www.xnprotel.com

Xn protel media contact:
Terry Osborne
Head of Marketing
Terry.osborne@xnprotel.com
+44 (0) 7788 280434

Xn protel sales contact:
sales@xnprotel.com

Seychelles Tourism Board Signs 2-year Marketing Agreement with British Airways

Seychelles Tourism Board Signs 2-year Marketing Agreement with British Airways

London (United Kingdom) – November 14, 2017 (travelindex.com) – The Seychelles Tourism Board (STB) has signed an agreement with British Airways, which is preparing to launch direct flights to Seychelles in March next year. The two-year agreement establishes the framework to market and promote Seychelles as a destination and support British Airways’ non-stop, twice-weekly flights to the destination. The signing took place on Monday November 6, 2017, on the sideline of the World Travel Market (WTM) in London.

The marketing agreement was inked by the Chief Executive of the Seychelles Tourism Board, Sherin Francis and British Airways’ Head of Agency and Consumer Sales, Chris Rankin. This was done at the Seychelles’ stand at WTM, in the presence of the Minister for Tourism, Civil Aviation, Ports and Marine, Ambassador Maurice Loustau-Lalanne, and High Commissioner to the United Kingdom, Derick Ally.

STB’s Regional Director for Europe, Bernadette Willemin, Director for UK & Ireland, Christine Vel, Marketing Executives, Eloise Vidot and Myra Fanchette, as well Rajinder Johal, representing British Airways, also witnessed the signing.

Through this collaboration, STB and British Airways will undertake joint marketing initiatives aimed at promoting Seychelles and the British Airways flights to the destination; and this will be done through various means, including, but not limited to social media, promotional activities including FAM trips, among others.

British Airways will be resuming flights to Seychelles on March 24, 2018, after over a decade of not flying to the Indian Ocean island destination. It will operate non-stop, twice-weekly flights from its main hub, London Heathrow, using its newest fleet of aircraft, the Boeing 787-9 Dreamliner. The flights will depart London Heathrow airport on Wednesdays and Saturdays, returning on Thursdays and Sundays.

STB’s Chief Executive, Mrs Sherin Francis said: “The British Airways’ return on the destination will be a big boost for our already buoyant UK and Ireland market and given it will fly out of London Heathrow it will provide further boost to our US market and other European markets. Joining BA’s already strong marketing team will definitely help strengthen our presence on these markets.”

Europe has long been and remains the Seychelles’ main tourism market. When it comes to UK, statistics show that the market has sent 19,330 visitors to Seychelles up to November 5 this year, representing a 19 percent growth when compared to the same period in 2016. The UK is currently the country’s fifth leading tourism market.

Visibility is Relevance and the Drive for a Successful Tourism Industry

Visibility is Relevance and the Drive for a Successful Tourism Industry

Victoria, Mahe (Seychelles) – November 14, 2017 (travelindex.com) – Another tourism trade fair has come and gone and this time it was the WTM (World Travel Market) of London. It is expensive to be at such events, but everyone in the world of tourism knows that it remains a must. Visibility is relevance and the drive for a successful tourism industry is this. Relevant holiday destinations are seen by Tour Operators and the press fraternity. Tour Operators look and compare existing & new products, the coming seasons prices and accessibility to the destination and then plan their next year’s programs accordingly.

Wanting what is best for Seychelles is the focus of this Tourism Report and today we need to touch on the question of security and public safety. This remains a topical issue and many in the tourism industry of Seychelles are all looking at what can be done. We need to be reminded of the years 2006 to 2012 when the SHTA (Seychelles Hospitality & Tourism Association) set up an inclusive public safety committee under the Chairmanship of local hotelier Christopher Gill of Praslin.

That Committee’s program of action was very successful at reducing crime by 10% up to 20% in its last year of operation before it was discontinued. This is remembered as a great example of positive private / public sector partnership that showed the trade is willing and able to deal with crime when it surges. Is it time to revive such a successful initiative?

Bringing Europe and Seychelles Closer Together
Exclusive Interview: Ambassador Maurice J. L. Lousteau-Lalanne, Minister for Tourism, Civil Aviation, Ports and Marine, Republic of Seychelles

How is tourism growth being promoted in the Seychelles today?
We put the question to Ambassador Maurice J. L. Lousteau-Lalanne, Minister for Tourism, Civil Aviation, Ports and Marine, Republic of Seychelles.

There are two things. The first is in relation to air access to the Seychelles. For some time now, access from Europe to the Seychelles has always been via the Gulf. The European market has been crying for direct flights, and we have now managed, in 2017, to negotiate and have more direct flights to the Seychelles. As you know, Air Seychelles was the only carrier running three services a week from Paris, but now British Airways and Air France will start direct flights, beginning in summer 2018. So, that gives our main source market, which is Europe, much better connectivity, and will bring back different segments, especially from the UK market. Austrian Airlines will begin direct flights from Vienna this winter as well.

What about new hotels?
In March 2018, the new Four Seasons Hotel will open its doors, and in 2019, Beachcomber will reopen. They had been operating an 80-room hotel, and they will reopen with a 295-room property. There are two other projects. One is on an island 60 nautical miles south of the Seychelles, a five-star 60-villa property. And Ritz Carlton will be opening a new resort in 2019.

What makes the Seychelles different and unique?
There are two things. The first is that when we started tourism in July 1971 with the opening of the airport, we realised from day one that the only thing we have is the natural beauty of the Seychelles, and this is what we are still selling. We did not invent the word ecotourism. We did not invent the word sustainability in tourism, but we have been practicing both of those principles since 1971. And today, the one attraction we offer is the natural beauty of the Seychelles in its pristine condition. To achieve this, we have kept the Seychelles in the upper segment. It’s not cheap, but I can say that Seychelles today is by far the safest destination of its kind. It’s becoming more affordable as the competition heats-up, and we still offer that natural beauty we need to preserve for generations. Otherwise if we lose that we have nothing else to offer

What’s happening with the Vanilla Islands project at the moment?
It’s a project that started a long time ago with some European Union financing. We created an identity, and then it fizzled out, because we couldn’t get the air access sorted out. And then recently, the former Minister of Tourism of the Seychelles, Alain St.Ange rekindled the idea, and the Vanilla Islands today is more structured. In fact, we have a meeting here at IFTM of the Vanilla Islands. I think the first objective has to be to develop cruise tourism. This is more organic for our region. We need to invest some money and provide cruises between the Vanilla Islands. This is because we are islands at different levels of development in tourism. We cannot afford or expect all islands to reach the same level, so we have to start with something, and I think cruising lends itself very well. Then we need the air access. We need to think out of the box; we need to stop being over-protective of traffic rights between us, so that we can open up the market a bit more. That will be a second phase. We will need to get the COI – the Indian Ocean Commission – to agree to a more open sky policy within our region, then it will happen. There’s great potential. We all have different assets and complement each other, and it makes for a great holiday.

The Layman’s Guide to the Blue Economy
Small Island Developing States (SIDS) are limited by their small land masses and must look to the ocean, and the opportunities arising therefrom, in order to expand their economy. It is essential that the population understands the concept of the Blue Economy in order to harness the opportunities that exist and will emerge in order to reap the optimum results of this development strategy.

Although the phrase “Blue Economy” has been frequently used on national and international platforms, many people still struggle to understand the notion. This has prompted the innovative creation of a ‘Layman’s Guide to the Blue Economy’.

The objectives of the Guide include: sensitising the layman about what the Blue Economy concept actually is, presenting the existing industries/sectors that form part of the Blue Economy, presenting examples of other opportunities that exist but have not been tapped into locally and globally, and identifying the local support for people who want to venture into business ideas in the Blue Economy.

The James Michel Foundation, an NGO founded by the former President of the Republic of Seychelles, Mr James Alix Michel, has taken the lead in mobilising funding and sponsorship for the production of this Guide, which is expected to be published in the near future. This is an exciting new venture which will hopefully educate many on the concept of the ‘Blue Economy’ and encourage many to embrace it.

Learn more about the James Michel Foundation at:

Happy Trails and Endemic Snails

Last month’s launch of a new guidebook for hiking mountain trails throughout Seychelles’ main islands comes as a welcome development for an aspect of Seychelles that doesn’t get a lot of attention, at least not compared to the islands’ world-famous beaches.

The steeply rising crags that make up the inner islands of Seychelles – the only mid-ocean archipelago on earth of granite formation – offer not only wonderful vistas and some of the islands’ most photogenic scenes, but also host a treasure trove of endemic flora and fauna found nowhere else in the world.

Hiking in Seychelles, co-authored by Rémy Ravon and Romain Latournerie with the support of the Seychelles Tourism Board, will undoubtedly be a handy companion for many intrepid adventurers keen on exploring the peaks and valleys of Mahé, Praslin and La Digue.

For those with a true penchant for trekking through nature, there are additional ways to supplement one’s interest in the terrestrial side of the islands.

Mason’s Travel, one of the islands’ prominent inbound tour operators, has been keen to develop hiking activities for its guests, but in a way that’s accessible for those who may not have had much experience.

The company’s Peaks of Paradise excursion, for instance, includes a guided hike of about one hour along Mahé’s northwestern coast, which leads to the small hideaway of Anse Major beach where the guests then board Anahita’s 37-metre leisure catamaran for a lunch onboard. The passengers are then taken to Anse Diri in the Baie Lazare Marine Park for some additional snorkeling. Instead of trekking back the same way in the afternoon, guests can then enjoy a pleasant sail back to Victoria admiring the hillscape of the North coast of Mahe.

On request, Mason’s Travel also regularly calls on local naturalists, especially for those tourists keen on birdwatching or interested in discovering some of the islands’ rarer endemic species, such as the jellyfish tree, of which only a few are known to exist in the world, and only in Seychelles’ higher elevations.

To that end, an experienced guide can mean all the difference between a nice hike and a truly fascinating ecological experience. Someone who can recognise the surprisingly loud chirps of the sooglossidae, a tiny frog the size of a fingernail, or the calls of the elusive Scops Owl, will be in a much better position to find such hidden gems along certain trails, and provide insight into their behaviours.

For those going it alone, there are a few tips to remember. First, always go with a travel buddy for safety reasons, and second, take your time. It’s when you stop to catch your breath and look around that you’ll start to see all manner of life around you in the forests, whether it’s the small endemic snails with jet-black shells or tiny hedghogs – known locally as tenrecs – scurrying off into the bushes.

Classy, but unpretentious and very good…

The Club Liberté’s Sushi Bar has the best of sushi, writes a repeat visitor to Seychelles. “Perfection, they say, is in the detail and perfection is difficult to attain. However, I would mark out the Club Liberté’s Sushi Bar as close to perfection as will be found on Mahe” a repeat visitor took the trouble to write.

“It is all detail. It is the pointillism of food; the effect achieved through the accretion of tiny individual gestures. It’s good, it’s very good. If my intention were solely to make sure the place was full, this is maybe overkill. I could probably fill it by knocking on the doors of my neighbours and telling them the good news, as the sushi bar is small. Inside the Club Liberté Casino, there is a dedicated section of the bar that seats seven, spaces which can be booked. Plus there are several tables for two or more.

The sushi bar is run by chef “itamae” Federico. Federico, who picked up the nickname “Derik” while an apprentice in Manila, served for a number of years as sushi chef at some pretty exotic places around the world. There is nothing exotic, praise be, about the food here. It is just straight up sushi – nigiri, temaki and maki – and sashimi (with the occasional hand roll). There are no hot dishes, not even miso soup. Well yes, there is the deep fried maki. Nor are there any desperate attempts to bring something arch and contemporary to the classic Japanese repertoire. It’s far better than that. All of it is made by Federico and Federico alone, right in front of you. If you are in a hurry, don’t be, perfection takes time.

A plate is laid before you. A mound of pickled ginger and wasabi is placed to one side. The fun may now begin. Of course, sitting at the bar is more than just theatre. Sushi is best consumed seconds after it’s prepared, with the barely cool or room temperature fish being gently heated by the warm, vinegared rice. Federico may admonish diners who snap phone pics of the prepared sushi; there’s no photography ban here, he just wants you enjoy the fish, while it is perfect.

While items can be ordered individually, there are also set menus or omakase, priced very reasonably. What’s in them is decided by the chef, depending on what’s good. We asked for octopus. He told me he had some, but we couldn’t have it. “I tasted it,” he said. “It’s not good enough.” Okay then. He said this without being condescending or grand. Indeed, there is nothing self-regarding or intimidating about Federico. Watching him work is a joy, but he’s also good company.

A mid-ranged sashimi selection brought glistening pieces of snapper, bonito, tuna, salmon and the sweetest of sweet prawns. The nearest thing to adornment was the citrus juice, brushed lightly across pieces of snapper. The nigiri here is the whole package, which is to say the rice is exactly how you always wish it might be and so rarely is. It is the right side of just warm.

The vinegared edge is there without being overstated. The grains cling to each other without being needy. On to these pillows, formed by hand in front of you, go snapper, or strips of salmon, or a piece of octopus which has been so finely sliced half the way through by his knife as to look like bleached-out marquetry. There is a delicate brush with soy. A strip of toasted seaweed is used to form a collar to hold back a cluster of orange roe. Marinated octopus, laid with a blob of sauce, disintegrates in your mouth to release its oils.

I was once told that telling properly good sushi from the rest was a tricky business; the food was so very simple that difference could be measured in tiny points. I understood what they meant. Making it is a job for obsessives and so is eating it. So when the good sushi comes your way, you just know it. There are cheaper places to eat sushi on Mahe, and there may be hipper places too. But right now I honestly don’t believe there is any better place than Federico’s at the Club Liberté” the visitor went on to say. The Sushi Bar is open Tuesday to Sunday, 18h00 to 02h00.

Regional Conference on Sustainable Tourism in SIDS

In the framework of the 2017 UN International Year for Sustainable Tourism for Development this conference wishes to provide a platform for tourism professionals, academics and practitioners from the Seychelles, other SIDS and the region to discuss an integrated practical approach to sustainable tourism in SIDS.

For this event, the SSTF, and the University of Seychelles (Department of Tourism and Cultural Heritage) partnered up with the IUCN World Commission on Protected Areas’ Tourism and Protected Areas Specialist Group (TAPAS group), the Global Sustainable Tourism Council (GSTC) and the Paris Tourism Sorbonne Institute of Research and Higher Education in Tourism (IREST), to organize a regional conference on sustainable tourism in SIDS, which will combine academic tourism research with practical best practice examples. The conference aims at connecting the various stakeholders working and researching the environmental and socio-cultural development of the tourism industry, for constructive discussions and networking.

With the GSTC as our conference partner and the SSTF pursuing a five-year vision for Seychelles to be certified sustainable by a certification body that is GSTC accredited, it is an important step for us to bring stakeholders together and exchange best practices, network and pave the way forward for the destination certification. Randy Durband, the CEO of the GSTC and an international sustainable tourism expert, will be the key speaker of the event and can share his vast experience with conference attendants.

PMAESA Conference 2017 in Victoria Falls Zambia – 22 and 23 of November

Nozipho P. Mdawe, Secretary General of PMAESA has confirmed from her PMAESA Secretariat in KPA Building No. 480038 of Kaunda Avenue, Kizingo in Mombasa, Kenya that the PMAESA Conference 2017 will be held in Victoria Falls in Zambia on the 22 and 23 of November under the theme:- Raising the Profile of Land-linked Countries in the Logistics and Maritime Value Chains.

PMAESA is doing their bit to rewrite the narrative for Brand Africa through this meeting that is set to bring countries together for the consolidation of Cruise Africa in all its dimension and that includes on lakes and waterways of the continent.

The Ports of Southern and Eastern Africa meeting will be opened on the 22 November with the KeyNote Address programmed to be delivered by Hon Inonge Mutukwa Wina, the Vice President of Zambia.

Opening remarks will be by Mr. Bisey /Uirab, Chairman, PMAESA Board and PAPC Council & CEO, Namibian Ports Authority with words of support to set the scene of this important meeting set to be echoed by Mr Davies Pwele, Head: International Finance: International Division – Development Bank of Southern Africa (DBSA), Prof. Said Adejumobi, Director, Sub-Regional Office, Southern Africa – United Nations Economic Commission for Africa (UNECA, SRO-SA), His Excellency Sindiso Ngwenya, Secretary General – Common Market for Eastern and Southern Africa (COMESA), His Excellency Kitack Lim, Secretary General – International Maritime Organisation (IMO) and Hon. Jean Bosco Ntunzwenimana, Minister of Transport, Public Works and Equipment – Republic of Burundi

The welcome addresses will be by Eng Meshack lungu, the Permanent Secretary of the Ministry of Transport of Zambia and by the Hon Eng Brian Mushimba, the Minister of Transport and Communications of Zambia.

The first Technical Session of this PMAESA meeting will be on The Blue Economy and its impact on Socio-Economic Development and it will be Chaired by – Mr. Davies Pwele, General Manager, International Division, DBSA.

The importance of maritime sector and cluster development in Land-linked Countries: what is the role and success factors of the maritime sector in Land-linked Countries will be presented by Hon. Minister Workneh Gebeyehu, Ministry of Transport and Communications, Ethiopia and Fundamentals, principles and policy framework necessary for the maritime sector to advance socio economic development for Land-linked Countries by Prof. Said Adejumobi, Director, UNECA, SRO-SA

The benefits of an integrated value chain approach in the identification, planning, financing and managing of intermodal nodes to boost Economic growth. What has and will work: A DFI approach by Mr. Seison Reddy, Head: Transport Sector, Development Bank of Southern Africa (DBSA)

Enhanced safety and security of the waterways in Land-linked Countries: whilst there is a strong link that exists between sectors and the interdependence of activities safety and security of the waterways remains pivotal for navigation, intermodal transportation and the maintenance of conducive marine environment by Mr. Boss Mustapha , Chief Executive Officer, National Inland Waterways Authority (NIWA)

Opportunities presented by the blue economy for inland waterways. Untapped opportunities to be supported by investment in order to create jobs and growth in land-locked countries and regions also by Captain John K. Mhango, Senior Deputy Director, Malawi Marine Department and Case studies: Shifting from dependence on raw commodity exports, lessons from Seychelles Blue Economy by Ms. Rebecca Loustau-Lalanne, Principal Secretary, The Blue Economy Department

Technical Session 2 will be on The impact and influence of Integrated Tourism and will be Chaired by Colonel Andre Ciseau, Chief Executive Officer, Seychelles Ports Authority (SPA)

Examining the link between land-based tourism and cruise tourism: What are the pros and cons of shore based excursions? Is it a “one size fit all” model? will be presented by Ms. Betty A. Radier, Chief Executive Officer – Kenya Tourism Board (KTB)

Emerging Maritime policies pertinent to advance the blue economy as well as opportunities in the land-linked countries by Mr. Dumisani T. Ntuli, Acting Chief Director, Maritime Transport Policy & Legislation, Department of Transport

The role of Integrated Tourism in developing an African Tourism Narrative: demographics and segmentation within the tourism sector to influence global competitiveness by Hon. Minister Charles Banda, Ministry of Tourism and Arts, Republic of Zambia

Cruise Africa Brand: Integrated Tourism Sector benchmark by Mr. Alain St.Ange, Former Minister of Tourism, Seychelles and the Case Study: East African Community Tourism approach by Amb. Liberat Mfumukeko, Secretary General, East Africa Community (EAC) and Yatch Lottery as a vehicle to segment and diversify integrated tourism

Mr. Vincent Didon, Business Development Manager, Seychelles Ports Authority

Technical Session 3A on Instruments for diversified Trade in Value Chains will be Chaired by – Ms. Prisca M. Chikwashi, CEO, Zambia Chamber of Commerce and Industry (ZACCI) and Technical Session 3B on Women Development in the Maritime and Logistics Sectors by Ministry of Gender, Republic of Zambia

Examining the link between trade, finance and industrial policies – what is the current picture in the region? The need to review policies to streamline trade and investment processes will be tackled bt Dr. Henry K. Mutai, Tralac Associate, TRALAC Trade Law Centre and What are the opportunities for women in the maritime & logistics sector in Land-linked countries? Ms. Meenaksi Bhirugnath-Bhookun, WOMESA Chairperson amongst many other interesting topics promising to make this PMAESA Conference 2017 a step forward for Brand Africa now the baby of minister Najib Balala, the Kenya Minister for Tourism and Head of CAF at the UNWTO.

The Zambian Minister of Transport & Communications has said that it will be his honour and privilege to welcome delegates to the inaugural ports management association of eastern and southern Africa Investor Forum. “In the Forty Five years of PMAESA’s establishment we seek to more eagerly and earnestly address the issues which will accelerate the development of port and maritime infrastructure. The Forum is strategically organised to take place during the year when Zambia is appointed Chair of the United nations group of Land locked Developing Countries.

The mission of the Chair is to work towards transforming all land locked countries into land-linked economically active countries. This is in fulfilment of Zambia’s strategy to be an integrated hub for Transport, Communications and meteorological Services in the Southern Africa region by 2030. Over the two days, we hope to unpack and discuss the priority port infrastructure projects with the view to accelerate their progress in reaching bankability. We will also share progress updates on the opportunities available in the water transport and maritime sector.

It is my hope that you will find the platform of benefit as we deliberate and exchange knowledge across the sector. We are here to support and encourage dialogue amongst senior decision makers and the relevant authorities with the view to demonstrating the interconnectedness of the maritime, shipping, logistics and infrastructure development.

We would like to extend our thanks and appreciation to our strategic partners, the Development Bank of Southern Africa for making this forum possible” Minister Hon. Eng. Brian C Mushimba, the Minister of Transport & Communications of the Republic of Zambia said.

Visit Sarajevo Joins PATA as Newest Member

Visit Sarajevo Joins PATA as Newest Member

Bangkok (Thailand) – November 13, 2017 (travelindex.com) – The Pacific Asia Travel Association (PATA) is pleased to welcome the Tourism Association of Sarajevo Canton (Visit Sarajevo) as its newest government member. The announcement was made by PATA CEO Dr. Mario Hardy at PATA’s annual Aligned Advocacy Dinner in London, UK on Monday November 6, 2017 where the guests included Mr. Nermin Muzur, President – Tourism Association of Sarajevo Canton and Mr. Faruk Čaluk, Director of Tourism Support Office – Tourism Association of Sarajevo Canton.

Visit Sarajevo was founded in early 2017 to respond to the needs of development, preservation and protection of tourist and cultural values in the Sarajevo Canton.

“The Tourism Association of Sarajevo Canton understands the importance of the tremendous growth and influence of the Asia Pacific region and, through PATA’s various activities, they now enjoy access to our Association’s extensive network of members as well as in-depth research and insights to help them to develop tourism in a responsible and sustainable manner,” said Dr. Hardy. “In welcoming Visit Sarajevo to the PATA family I encourage our members and industry friends to learn much more about an historic city that offers a truly unique cultural experience.”

President of the Tourism Association of Sarajevo Canton, Mr. Nermin Muzur said, “The Tourism Association of Sarajevo Canton as a young tourism organisation, founded in the beginning of 2017, understands that Sarajevo has to be connected with other recognised destinations and tourism organisations in the world, and we know that one of the best ways to do that is this opportunity to be a PATA member.”

Visit Sarajevo is striving to improve the tourist offerings in the Canton, making the city one of the most desirable tourist destinations in Europe.

The activities of the Tourism Association of Canton Sarajevo include an analysis of the local and international market, planning and development of tourism in the Sarajevo Canton, preparation and organisation of important tourism related tourism, production and distribution of promotional material, organisation and operation of tourist information centres, cooperation with all stakeholders involved in tourism in the Sarajevo Canton, and the promotion of the Sarajevo Canton at national and international tourism fairs.

About PATA
Founded in 1951, PATA is a not-for-profit membership association that acts a catalyst for the responsible development of travel and tourism to, from and within the Asia Pacific region. The Association provides aligned advocacy, insightful research and innovative events to its member organisations, comprising 95 government, state and city tourism bodies, 25 international airlines and airports, 108 hospitality organisations, 72 educational institutions, and hundreds of travel industry companies in Asia Pacific and beyond. Thousands of travel professionals belong to the 36 local PATA chapters worldwide. The chapters organise travel industry training and business development events. Their grassroots activism underpins PATA’s membership in Uniting Travel, a coalition of the world’s major Travel & Tourism organisations dedicated to ensuring that the sector speaks with one voice and acts in unison on the major issues and includes ACI, CLIA, IATA, ICAO, WEF, UNWTO and the WTTC. The PATAmPOWER platform delivers unrivalled data, forecasts and insights from the PATA Strategic Intelligence Centre to members’ desktops and mobile devices anywhere in the world. PATA’s Head Office has been in Bangkok since 1998. The Association also has official offices or representation in Beijing, Sydney and London.

Contact:
PATA
Paul Pruangkarn
Director – Communications & Marketing
communications@PATA.org
+66 (02) 658-2000
Bangkok, Thailand

10th Thailand International Cricket Sixes Starting Friday

10th Thailand International Cricket Sixes Starting Friday

Bangkok (Thailand) – November 13, 2017 (travelindex.com) – The 10th Anniversary of the annual Thailand International Cricket Sixes gets underway in Bangkok next Friday on the 17th November, with up to fourteen teams competing and continuing to make “Friendships Through Cricket”.

The event organised by the Asian Cricket Sixes Tour (ACST) will see participants from England, Australia, India, Singapore, Bangladesh, Hong Kong, Malaysia, UAE and Sri Lanka joining local representation for the three-day event; which is being held at the Thana City Sports Club near Suvarnabhumi Airport.

The partaking teams will be seeded at the completion of the first round of games, to compete for honours in the Cup, Bowl and Shield on Sunday afternoon.

ACST Chairman, Michael Maher is delighted with the line up of teams, as the tournament reaches a momentous milestone.

“We are very proud to be celebrating the tournament’s tenth birthday this year in the wonderful city of Bangkok. Over the years we’ve seen some very special cricket at the event as well as introducing hundreds of cricketers from around the world to each other”.

“The ACST cannot wait for what will be another magnificent festival of cricket and camaraderie. I would like to thank the Tourist Authority of Thailand, Tripathi Group of India, the Windsor Suites Hotel, Thana City Sports Club, and our contacts in Bangkok for their continued support,” added Mr Maher.

Spectators are welcome at the event and admission is free. For further details, please contact Mr Maher at mmaher.padmir@bigpond.com or on (+61) 407 385 481.

www.cricketsixes.com

Qatar Airways Flights, Boost for Koh Chang Tourism

Qatar Airways Flights, Boost for Koh Chang Tourism

Doha (Qatar) – November 12, 2017 (travelindex.com) – Qatar Airways are the first Middle East carrier to announce direct flights into Thailand’s third international airport, U Tapao- Rayong Pattaya International Airport (UTP).

Starting with four flights a week from 28th January 2018, the airline will use their new Boeing 787 Dreamliner with 232 seats in economy and 22 seats in business class from Doha.

With more and more flights into U Tapao expected, and a new ferry service close to the airport directly to Koh Chang, this news will have an enormous impact on the region and in particular for the Koh Chang’s Island’s tourist industry.

As Thailand’s second largest island, it has been already experiencing a steady increase in the number of visitors who are taking vacations there.

This is likely to increase dramatically, now that the Thai government has rubber stamped their ambitious plans to spend millions on infrastructure along the Eastern Seaboard Corridor.

This is all great news for Siam Royal View Resort, the largest mixed-use development on Koh Chang, who have recently launched their new Marina Condominiums and Riverside Villas, to keep pace with the island’s popularity.

The Tourism Authority of Thailand have just announced that 28.64 million tourists arrived in Thailand in the first ten months of 2017, an increase of nearly 7% year on year.

Visitor figures have been steadily increasing on the island too. Since 2010 -2015 there has been an increase of over 220% to 1,106,149 hotel registrations, and that does not count the number who stay in non-registered accommodation.

With the recent announcement of a ferry service linking Pattaya to the island, the future looks even brighter.

Hanspeter Siegrist, a Director at Siam Royal View said, ‘One reason that we have not seen more tourists in the past has been the limited number of 3-5 star accommodation options available on Koh Chang. It is with this background that we are now building more villas and condos close to our Marina, and will expand our successful Peninsula Beach Hotel with more capacity.’

Property owners will benefit from the superb facilities at Siam Royal View, one of South East Asia’s largest beach resorts. It has over 2km of sandy beaches, 4km of waterfront, over 100 beach and pool villas, a yacht marina, a pitch & putt golf course, boutique hotels, swimming pools, restaurants, beach bars and wellness facilities.

The Koh Chang archipelago has over 50 islands to explore nearly all year round, making the island one of the top boating areas in the World.

For more information about the Siam Royal View Resort, just visit www.kohchangmarinacondo.com or www.siam-royal-view.com for more information.

Contact:
Mike Bridge
mikebridgeceo@gmail.com

Communities Protests Over Tourism, Wake-up Call to the Sector

Communities Protests Over Tourism, Wake-up Call to the Sector

London (United Kingdom) – November 9, 2017 (travelindex.com) – Over 60 ministers of tourism and private sector leaders gathered on 7 November in London for the UNWTO / WTM Ministers’ Summit on ‘overtourism’. Moderated by CNN International’s Max Foster, the Summit concluded on the need for the tourism sector to engage more and better with local communities.

Community engagement, communication, congestion management, adequate planning and product diversification were highlighted as key aspects in dealing with ‘overtourism’.

Taleb Rifai, Secretary-General of the World Tourism Organization (UNWTO), said opening the Summit: “growth is not the enemy; numbers are not the enemy; the key is to manage the growth sustainably, responsibly and intelligently and use the power of growth to our advantage”.

“We cannot continue to build five-star hotels in three-star communities. Jobs and charity are not enough – we need to diversify visitors’ activities, reduce seasonality and raise awareness of less busy destinations” he added.

Participants agreed on the need to build awareness among communities of the benefits of the sector, improve the use of big data to measure and manage the impact of tourists and tourist flows, and promote the development of tourism experiences that engage and benefit communities directly.

The emergence of new platform tourism services, or the so called sharing-economy, was discussed at length, with participants recognizing that they will continue to expand and need to be understood and managed by destinations on a case-by-case basis.

Speakers in the Summit included:
– H.E. Mr. Mauricio Ventura Aragón, Minister of Tourism, Costa Rica
– H.E. Ms. Elena Kountoura, Minister of Tourism, Greece
– Mr. Ryoichi Matsuyama, President, Japan National Tourism Organization (JNTO)
– H.E. Mr. Mohamed Sajid, Minister of Tourism, Air Transport, Handicraft and Social Economy, Morocco
– H.E. Mr. Enrique de la Madrid, Secretary of Tourism, Mexico
– H.E. Mr. Khalid Jasim Al Midfa, Chairman, Sharjah Commerce and Tourism Development Authority
(SCTDA), United Arab Emirates
– H.E. Mr. John Glen, Minister of Arts Heritage and Tourism, United Kingdom
– Mr. Istvan Ujhelyi, Vice-Chair of the Committee on Transport and Tourism, European Parliament
– Ms. Gloria Guevara, President and CEO, World Travel & Tourism Council (WTTC)
– Mr. Patrick Robinson, Head of Policy for EMEA, Airbnb
– Ms. Inge Huijbrechts, Vice-President, Responsible Business, Carlson Rezidor Hotel Group
– Ms. Kate Gibson, Vice-President, Global Corporate Responsibility, Intercontinental Hotels Group (IHG)
– Mr. Manfredi Lefebvre d’Ovidio, Chairman, Silversea Cruises

Contacts:
UNWTO Media Officer
Rut Gomez Sobrino
rgomez@unwto.org
Tel: (+34) 91 567 81 60
UNWTO Communications & Publications Programme
comm@UNWTO.org
Tel: (+34) 91 567 8100
Fax: +34 91 567 8218

Surestay Hotel Group Eclipses 33 Properties Worldwide One Year After Launch

Surestay Hotel Group Eclipses 33 Properties Worldwide One Year After Launch

Bangkok (Thailand) – November 8, 2017 (travelindex) – Best Western Hotels and Resorts today announced that just one year since the launch of its new franchise model – SureStay Hotel Group – the brand has eclipsed 33 properties worldwide with a robust pipeline of 44 additional hotels. Since making its official debut in fall 2016, SureStay has differentiated itself from others in the market focusing on delivering high-quality and outstanding service. As a result, the brand has seen impressive fast-paced growth, emerging as a true leader in the economy segment.

SureStay Hotel Group is one of the fastest growing hotel brands in North America, and it is garnering the interest of developers overseas,” said David Kong, President and Chief Executive Officer for Best Western Hotels & Resorts. “SureStay was launched to take the leadership position in the economy segment; and with the growing momentum the brand is experiencing, it is evident SureStay’s future is bright.”

Comprised of three distinctive brands – SureStay® Hotel by Best Western (classic economy), SureStay Plus® Hotel by Best Western (premium economy) and SureStay CollectionSM by Best Western (lower-midscale soft brand) – SureStay’s early success can be credited to its unique quality-centric structure. The brand provides a migration path to hoteliers who are committed to providing a superior guest experience, but wish to avoid the high costs that can come with a redesign program. Properties must maintain a minimum 3.5 TripAdvisor® rating, agree to a satisfaction guarantee and unannounced QA assessment. Its focus is to create consumer relevance and confidence through unprecedented quality and care.

SureStay hotels also receive Best Western Hotels & Resorts’ preferred OTA commission rates, its scale and global distribution, robust global reservation system, award-winning Best Western Rewards® loyalty program, industry-leading desktop and mobile websites and 70 years of industry expertise. And with “by Best Western” featured on SureStay hotel signage, SureStay hotels benefit from significant walk-in business, as customers associate the new brand with Best Western’s trusted name in hospitality. As an added bonus to join SureStay, the royalty fee for the first 200 applications will be waived.

SureStay’s benefits have attracted economy hotels from around the world, with the majority of applicants migrating to the brand as a means of repositioning and strengthening their hotels, often as a result of new ownership or major renovations. Best Western conversions also make up a portion of the applicants.

SureStay hotels have opened in locations throughout North America including Buffalo, Wyoming; Bellevue, Nebraska; Poteau, Oklahoma; Chattanooga, Tennessee; Mission, Texas; Lombard, Illinois; Williamsport, Pennsylvania; and Helen, Georgia.

Additionally, SureStay Hotel Group is experiencing success on a global level. The SureStay Plus Hotel by Best Western Sukhumvit 2 opened earlier this month, in the heart of downtown Bangkok. The brand has also taken off in Sweden, with seven properties already active, and another four in the pipeline.

“We are thrilled with how positively the market is responding to our SureStay hotel brand,” said Ron Pohl, Senior Vice President and Chief Operations Officer for Best Western Hotels & Resorts. “It’s amazing to think that we began this journey just one year ago and we already have properties in 20 states and three countries. It has been quite an experience and we remain inspired to make SureStay the choice for millions of business and leisure travelers as they make their next travel decision.”

For more information on SureStay Hotel Group or to book a reservation, please visit BestWestern.com.

About Best Western Hotels & Resorts:
Best Western Hotels & Resorts headquartered in Phoenix, Arizona, is a privately held hotel brand with a global network of 4,200* hotels in more than 100* countries and territories worldwide. Best Western offers 11 hotel brands to suit the needs of developers and guests in every market: Best Western®, Best Western Plus®, Best Western Premier®, Vīb®, GLō®, Executive Residency by Best Western®, BW Premier Collection®, and BW Signature CollectionSM by Best Western; as well as its recently launched franchise offerings: SureStay® Hotel by Best Western, SureStay Plus® Hotel by Best Western and SureStay CollectionSM by Best Western. Now celebrating more than 70 years of hospitality, Best Western provides its hoteliers with global operational, sales and marketing support, and award-winning online and mobile booking capabilities. Best Western continues to set industry records regarding awards and accolades, including 64 percent of the brand’s North American hotels earning a TripAdvisor® Certificate of Excellence award in 2017, Business Travel News® ranking Best Western Plus and Best Western number one in upper-mid-price and mid-price hotel brands, and Best Western receiving seven consecutive Dynatrace® Best of the Web awards for its leading hotel website. Best Western has also won nine consecutive AAA®/CAA® Lodging Partner of the Year awards, recognizing the brand’s commitment to providing exceptional service and great value to AAA/CAA’s nearly 58 million members in the U.S. and Canada. Best Western-branded hotels were top ranked in J.D. Power’s 2017 North America Hotel Guest Satisfaction Index Study – ranking first in breakfast (food and beverage category) for midscale; and second in overall guest satisfaction. Over 32 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. Best Western’s partnerships with AAA/CAA and Harley-Davidson® provide travelers with exciting ways to interact with the brand. Through its partnership with Google® Street View, Best Western is the first major company of its size and scale to launch a virtual reality experience for customers, setting a new industry standard and reinventing how guests view hotels.
– All Best Western and SureStay-branded hotels are independently owned and operated.
– Numbers are approximate, may fluctuate, and include hotels currently in the development pipeline.

Contact information:
Marketing Communications Department
Best Western Hotels and Resorts – Asia
Tel: +66 2 656 1260
Sirimanas Maungrod
Email: sirimanas.maungrod@bestwestern.com
Orapan Sornnuwat
Email: orapan.sornnuwat@bestwestern.com

World-Class Venue in the Heart of Bangkok, the Royal Paragon Hall

World-Class Venue in the Heart of Bangkok, the Royal Paragon Hall

Bangkok (Thailand) – November 8, 2017 (travelindex.com) – The Royal Paragon Hall has been accredited 3 international standards certificates, including; ISO 20121: 2012 Event Sustainability Management System; ISO 22301: 2012 Business Continuity Management System and; TISI 22300: 2550 MICE Security Management System, thus acclaiming and reinforcing the credibility of its status as “The World-Class Venue in the Heart of Bangkok” with a strategic location and premium brand, expecting to continuously grow by 15% in 2018.

Mr. Talun Theng, Managing Director of Royal Paragon Hall, talked about this milestone on the occasion of the honorary certificate ceremony, saying, “The success of Royal Paragon Hall in the past years is highly indicated in the positive feedback from all our clients. The Royal Paragon Hall has been chosen to be the venue for various major events at national and global levels, thanks to our strategically convenient location and our highly experienced team. These 3 ISO and TISI certificates will increase our credibility with both local and international clients, assuring high standards of venues. Furthermore, the Royal Paragon Hall will continue to develop its premium image, which reflects positively on our clients’ images in venues concerning environment, economy and social aspects in every detail of our operation. Sustainability event management is a significant trend at international levels and the Royal Paragon Hall will continue to be committed to the success for all sectors equally.”

The Royal Paragon Hall is a leading venue of international level with a premium image, and a capacity to cater to various types of events. Most of its clients are MICE events, concerts, and other special events. Its marketing strategy has been designed under a framework called MICE3 – in which E3 refers to E = Exhibition, E=Entertainment and E=Event. Over the past decade, the Royal Paragon Hall’s business has had a growth as high as 10%-15% each year on average.

These 3 ISO and TISI certificates will help to maintain the expansion of Royal Paragon Hall’s 70:30 client ratio, locally and globally. It will elevate the standard reputation of Thailand’s MICE industry to the level of other venues around the world. Moreover, Thailand will also receive more opportunities to organize international events, bringing positive elements to the economy and social aspects of Thailand.

Pannee Angsusingha, the President of MASCI in the name of inspector, evaluator and ISO and TISI certificates granter, said, “Fast moving and unpredictable situations are threats that affect business, stakeholders’ profits and even the reputation, image and valuable activity of an organization. Therefore, sustainability is the key to bringing awareness to economy, environment and social aspects, as well as providing credibility and accountability towards clients. These are the current challenges presented to organizations and to which they need to be prepared, to respond and to effectively resolve in crisis. The Royal Paragon Hall has been certified ISO 22301 Business Continuity Management System (BCMS), TISI 22300 MICE Security Management System (MSMS) and ISO 20121 Event Sustainability Management System (ESMS) respectively from MASCI with its integrated management for high flexibility of the organization. The Royal Paragon Hall shall be continuing its business smoothly, aptly prepared for the next unconventional challenges in this fast moving and uncertain business environment, ensuring clients and visitors to Thailand. The Royal Paragon Hall demonstrates Thailand’s capacity as a leader of sustainable MICE management at a regional and global level.”

TCEB President Mr. Chiruit Isarangkun Na Ayuthaya said, “Business Administration these days always puts business continuity management on the table, including risk management. Sustainable management, which takes into consideration the impact on the environment and social aspects, is also very important. The MICE industry is one of the business lines that takes this roadmap into account, as it is a key element for consumer decision when procuring an event. This also creates point of purchase for Thailand’s MICE entrepreneurs due to their competitive advantage as Thailand has been further improving as an event destination.

“TCEB encourages Thailand’s MICE entrepreneurs to strive for international standards regarding this roadmap and contributing to set the standards for the MICE industry. We were proud to contribute to the Royal Paragon Hall with budget and knowledge, which led it to receive 3 standard certificates; ISO 22301 Business Continuity Management System (BCMS); ISO 20121 Event Sustainability Management System (ESMS) and; TISI 22300 MICE Security Management System (MSMS) . In this regard, TCEB would like to take this opportunity to congratulate the Royal Paragon Hall for this milestone. It is a badge of honor for the Thailand MICE industry and it will surely inspire other MICE entrepreneurs to keep stimulating their capacity to achieve these standards too.”

Meanwhile, the Royal Paragon Hall recently took the opportunity to give back to its business partners, contributors, and general public, by setting up a seminar entitled “Sustainable Event Management”, represented by Ms. Janet Salem from UNEP Asia Pacific. The speaker shared her knowledge on event management sustainability, incorporating environmental concerns and efficient resource management, while maintaining the premium standard venue.

For more information, please contact:
Paworawan Chansamut (Tao)
089 109 0807

The Valero Grand Suites Opens with a Full Range of Xn protel Solutions

The Valero Grand Suites Opens with a Full Range of Xn protel Solutions

Singapore – November 8, 2017 (travelindex.com) – Global Hospitality Management Software Company Xn protel Systems today announced the opening of the Valero Grand Suites by Swiss-Belhotel, using its xnPOS F&B Point of Sale system and protel property management software solution. This is the latest addition to the Swiss-Belhotel portfolio that uses Xn protel solutions.

The Valero Grand Suites by Swiss-Belhotel is a 31-storey condominium hotel that has been perfectly designed to exude beauty, elegance and style. It is managed by Swiss-Belhotel International, which was founded in 1987 and has its corporate office in Hong Kong. The company is recognized as one of the world’s fastest-growing hotel management groups, and provides professional expertise and management services for hotels, resorts and serviced residences.

protel PMS is an internationally proven, feature rich hotel property management system that’s trusted worldwide by over 8,000 customers. It seamlessly connects to all the other systems needed and helps enable hotels to empower staff, increase profits and support the growing needs of their business.

xnPOS provides comprehensive functionality and scalability that meets the needs of hotel F&B, table service restaurants and hospitality foodservice operations. It has proven workflow advantages to manage guest check transactions, order-entry operations and remote kitchen/bar orders, while also providing seamless integration with hotel PMS, Loyalty/CRM and ERP systems.

Matthew Faull, Executive Director & Senior Vice President of IT, ECommerce & Distribution, Swiss-Belhotel International said: “Xn protel’s xnPOS and protel software solutions are the preferred choice for our hotels, resorts and serviced residences to easily provide detailed management information and deliver the high standards of guest service, which is the core value of Swiss-Belhotel International.

Matthew Faull continues, “We have been working in partnership with Xn protel for five years since our first deployment of protel PMS and xnPOS in Bahrain, and we continue to deploy these solutions across our properties as we open hotels in both existing and new territories. Xn protel has implemented PMS and POS in properties across Indonesia, Bahrain, Australia and New Zealand, and we are delighted to see the successful implementation at the Valero Grand Suites by Swiss-Belhotel in time for its opening.”

David Lewis, VP Sales – Asia, Xn protel Systems comments: “We congratulate Swiss-Belhotel International on the opening of the Valero Grand Suites by Swiss-Belhotel. We look forward to continuing to extend our relationship, providing open, scalable systems that support the management requirements and customer service focus of Swiss-Belhotel International as they continue to expand into new territories.”

About Swiss-Belhotel International
Founded in 1987 and headquartered in Hong Kong, Swiss-Belhotel International is recognized as one of the world’s fastest-growing hotel management groups. Swiss-Belhotel International provides professional expertise and management services for hotels, resorts and serviced residences. Ranked amongst the world’s top 100 international hotel management companies, Swiss-Belhotel International has been awarded six times as Indonesia’s Leading Global Hotel Chain and Favorite 4-Star Hotel.

Swiss-Belhotel International currently manages a portfolio of more than 145* hotels, resorts and projects located in Cambodia, China, Indonesia, Malaysia, Philippines, Vietnam, Bahrain, Egypt, Iraq, Kuwait, Jordan, Oman, Qatar, Saudi Arabia, United Arab Emirates, Australia, New Zealand, Bulgaria, Georgia, Tanzania and Turkey. Awarded Indonesia’s Leading Global Hotel Chain for six consecutive years, Swiss-Belhotel International is one of the world’s fastest-growing international hotel and hospitality management groups. The Group provides comprehensive and highly professional development and management services in all aspects of hotel, resort and serviced residences. Offices are located in New Zealand, Hong Kong, Australia, China, Europe, Indonesia, United Arab Emirates, and Vietnam.

The Group is committed to progressively increasing its worldwide property portfolio and growing its globally recognized brands by leveraging its strong market presence and extensive sales and marketing networks. At present, Swiss-Belhotel International carries 14 brands including Grand Swiss-Belhotel, Grand Swiss-Belresort, Swiss-Belhotel, Swiss-Belboutique, Swiss-Belresort, Swiss-Belsuites, Swiss-Belvillas, Swiss-Belresidences, Swiss-Belinn, Swiss-Belcourt, Swiss-Belexpress, and the latest addition, Zest Plus, Zest, and Zest OK. Each brand offers a unique level of sophistication in its facilities while consistently delivering high levels of genuine, efficient service to its guests.

“Committed to Excellence in Service and Management”, Swiss-Belhotel International builds partnerships with property owners so that their objectives and goals are achieved and the success and growth of Swiss-Belhotel International continues. The Group’s unique fusion of Swiss hospitality professionalism and its Asian-inspired passion and service is what truly sets Swiss-Belhotel International apart from other hotel management companies.

Each of the Group’s properties proudly carries the hallmark of Swiss-Belhotel International, a symbol that guarantees a combination of quality, convenience and dedication to providing excellent value to business and leisure travellers. This commitment is enshrined in Swiss-Belhotel International’s philosophy of “Passion and Professionalism™”. The most treasured reward for Swiss-Belhotel International is that guests return, which is considered the ultimate compliment to the staff, the management, and to the Group as a whole.

Swiss-Belhotel International Contact:
Linie Cortez-Palacio
Senior Vice President – Marketing and Communication
Group Sales, Marketing, IT & E-Commerce Office
Swiss-Belhotel International
The Blugreen Boutique Office, Tower C – D, 2nd Floor
Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan
Kembangan Utara, Jakarta 11610 – Indonesia
Tel: (62 21) 2952 7277, 2952 7278

About Xn protel Systems
Xn protel Systems is a global hospitality management software company specializing in property management, central reservations, point of sale and activity management solutions. Our business-critical, highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimize revenue generation, simplify service operations and enhance the quality of guest communications.

We are committed to:
Creating open systems. Working closely with our customers and partners we adopt industry standard protocols to break down traditional integration barriers. Creating truly open, flexible solutions that support guests’ growing appetite to be more in control of their stay.

Developing cloud-native products. Our newest technologies are born in the cloud. That means our customers benefit from the latest innovations, can take full advantage of mobile and achieve a lower cost of ownership.

Being easy to do business with. We understand the frustration that comes with unresponsive and inflexible suppliers. We’re not like that. And we don’t take our customers for granted. A customer-centric approach is in our DNA, from preparing quotations through to resolving support calls.

Our next generation, global solutions are backed by outstanding customer service and support. Our dedicated team of highly experienced hotel, hospitality and technology experts work hard to understand customers’ needs and the issues they face. Located across our extensive network of offices, our specialists provide the best advice, solutions and support to make sure customers meet the needs of local markets and achieve their business goals.

The Company was formed in the UK in 2002, as Xn Hotel Systems. It was then renamed in 2015 as Xn protel Systems when protel hotelsoftware became a shareholder.

Xn protel Contact:
Terry Osborne
Head of Marketing
Terry.osborne@xnprotel.com
+44 (0) 7788 280434

Xn protel sales Contact:
sales@xnprotel.com
www.xnprotel.com